Location: Chanhassen, MN (Remote due to Covid)
Duration: 6+ months

Position Description

Bring your training talents to an industry leader in medical technology and healthcare solutions! We are contracting a Training & Education Specialist to help provide leadership, development, execution and evaluation of our training and education materials for our client’s Care Management Services (MCMS) programs and solutions. In this role you will be responsible for coordinating training and education activities and ensuring goals and objectives are operationalized and accomplished. You will utilize your content development and training skills to train customers and internal staff. This is a great role to work collaboratively with a multidisciplinary team, including program design, program marketing, product and software development, customer service, operations, and field staff.

Position Responsibilities

  • Develop and execute training and education content and plans for product and application launches and releases for internal stakeholders
  • Coordinates the design of learning content and solutions using a variety of training delivery methods options, including instructor-led classes
  • Collaboratively leads the creation of training and educational materials and training delivery planning with other departments and work groups as needed (Program Design, Product Owners/Developers, Marketing, Customer Service and Operations)
  • Evaluate the effectiveness of educational training programs and materials
  • Manages the content updates for education, training and implementation materials
  • Light domestic travel possible (5%)

Basic Qualifications

  • Bachelor’s degree
  • 2+ years’ experience in a training, communication, marketing, instructional design or in a role involving training others in a corporate setting.

Preferred Qualifications

  • Clinical experience would be helpful
  • Experience in telehealth care management
  • Knowledge of care management within a health plan or health care system
  • Content development or direct training experience
  • E-Learning Software and Microsoft Applications
  • Previous experience training end-users on software

Click to submit a resume.