Location: Minneapolis, MN (remote due to COVID)
Duration: 12 months
POSITION DESCRIPTION
- This position is responsible for planning, research, and technical writing support for medical device industry product labeling within CVG Technical Communication.
- 40 hours/week. On-site preferred but open to remote.
POSITION RESPONSIBILITIES
- Exceptional writing and communication skills.
- Write clear, simple content that speaks to customers in their own language.
- Collaborate openly and effectively with a range of stakeholders, including writers and subject matter experts.
- Manage multiple projects and communicate status proactively.
- Successfully negotiate project schedules, plans, and milestones.
- Understand how regulations, laws, and standards influence content design.
- Understand the impact of localization on English content.
- Maintain design documentation to support quality and regulatory process requirements.
- Effectively communicate the appropriate level of detail based on the audience.
- Take direction to be able to work independently and make sound decisions.
- Express ideas clearly and diplomatically.
- Give and receive constructive feedback.
VALUED QUALIFICATIONS
Top 3 things the Manager is looking for in a candidate:
- Writing experience. Especially technical writing (medical Device experience is highly valued).
- Project Management Experience Preferred, ability to work autonomously, self-starter.
- Ability to work cross-functionally and develop a network, collaborates well with others and knows how to navigate the matrix. Can influence without authority.
MINIMUM REQUIREMENTS
- Bachelor’s degree in tech. comm. Journalism, English, or other communication area of studies.
- Technical writing experience.
- Bachelor’s degree in technical communication, writing/composition, or similar field years of experience.
- Experience working with cross-functional project teams.
- Knowledge of software technologies used for writing, publishing, and document control EDUCATION.
YEARS OF EXPERIENCE
- 3+ years of related experience with a Bachelor’s degree.
- 2+ years of related experience with a Master’s degree (Master’s degree in technical communication preferred).
PREFERRED QUALIFICATIONS
- Excellent problem-solving skills.
- Strong attention to detail and accuracy.
- Authoring in XML in a single-source content development environment.
- Ability to work effectively across disciplines to implement creative solutions to complex problems.
- Experience creating content for software or apps.
- Proven experience managing software documentation projects.
- Ability to learn and adapt to changes in technology, processes, and requirements.
- Writing for a global audience.
- Knowledge of Medtronic products and quality system.
- Understanding of product labeling development in a regulated industry.
- Understand industry trends in technical communication, information architecture, and content development.